International Shipping & Delivery Policy

Last updated: Apr 22, 2026

At VastrMitr, we aim to provide reliable and transparent international shipping services to our global customers. By placing an order on our website, you agree to the terms outlined below.

1. International Shipping Availability

We currently offer international shipping to selected countries. If your country is not available at checkout, please contact our support team before placing an order.

2. Order Processing Time

All international orders are processed within 1–3 business days. Processing time may vary during peak seasons, promotions, or bulk order periods.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on destination, weight, and shipping method.
  • Customs duties, taxes, or import fees are not included unless explicitly mentioned.

4. Estimated Delivery Time

  • Standard Shipping: 7–21 business days
  • Express Shipping (if available): 5–10 business days

Delivery times may vary due to customs clearance or unforeseen delays.

5. Customs Duties & Taxes

  • International orders may be subject to customs duties, VAT, or import taxes.
  • These charges are the customer’s responsibility.
  • VastrMitr is not responsible for delays caused by customs.

6. Tracking Your Order

Once your order is shipped, a tracking number will be shared via email or WhatsApp. Customers can track shipments through the courier partner’s website.

7. Failed Delivery / Incorrect Address

  • Customers must provide accurate shipping details.
  • If delivery fails due to incorrect address or unavailability:
    • Re-shipping charges will apply
    • Refunds will exclude shipping charges

8. Lost, Damaged, or Delayed Shipments

  • All products are securely packed before dispatch.
  • In case of issues:
    • Lost shipment: Investigation will be initiated
    • Damaged items: Must be reported within 48 hours with unboxing video
  • Claims without proof may not be accepted.

9. Returns & Exchanges (International Orders)

  • International orders follow VastrMitr’s Return Policy.
  • Products are generally non-returnable unless defective or damaged.
  • Customers must bear return shipping costs.

10. Restricted Items

Some products may not be eligible for international shipping due to local laws or customs restrictions. Such orders may be cancelled.

11. Bulk & Wholesale Orders

For bulk international orders, customers are advised to contact us for customized shipping solutions and pricing.

12. Policy Updates

VastrMitr reserves the right to modify this policy at any time. Updates will be reflected on this page.

13. Contact Us

Email: info@vastrmitr.in

Note: By placing an international order, you agree to all terms mentioned in this policy.